: Displays lead information from the database and allows agents to update customer records in real-time during a call.
Displays dynamic scripts to guide the agent through the conversation. agc vicidial.php
Here’s a thorough, impressive feature specification and implementation plan for adding an “agc” (Automatic Gain Control) module to vicidial.php (Vicidial’s web interface). I assume you want a production-ready feature that integrates AGC controls into the Vicidial agent interface and call handling flow. I’ll make reasonable choices about scope and tech stack (PHP 8+, MySQL, modern JS), and provide architecture, database changes, backend APIs, frontend UI, callflow integration, testing, security, and deployment steps. : Displays lead information from the database and
: Provides the interface for agents to see incoming calls, manage outbound dialing, and control call statuses (dispositions). I assume you want a production-ready feature that
: Provides buttons for manual dialing, hanging up, transferring calls, and initiating three-way conferences.
To successfully log in and use the agent screen, several components must be aligned:
