If the preset says "Cannot load due to different race/gender," you have tried to load a Lyn preset onto a Gon body. This is the most common error.
The method for loading a preset depends on which version of the game you are playing (Korean, Chinese, or Global/Western) and whether you are using a mod manager. Blade And Soul Presets
: Place the image into your local game directory, typically: C:\Users\[YourName]\Pictures\BnS\CharacterCustomize Apply In-Game If the preset says "Cannot load due to