If a "patch" or update failed to stick, you may need to force Windows to re-detect the hardware: Unknown Device in Device Manager: How to Identify and Fix
Settings > Windows Update > Advanced options > Optional updates Learn Microsoft to find a specific download link? device ntpnp pci0012 driver patched
Before attempting any fix, verify the current state. Open (right-click Start button > Device Manager), locate Network adapters or Other devices , and find NTPNP PCI0012 . If a "patch" or update failed to stick,
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