Do not close the Dynamic Code page while waiting for the response from support, as the code may change if the device reboots or the page is refreshed.
If you tell me the exact HiSharp DVR model (from the label) and whether you’re willing to factory-reset the device, I can provide model-specific steps. hi sharp dvr reset password upd
If you cannot access the software menu, you may need to perform a physical reset. Reset Button: Do not close the Dynamic Code page while