: If you can't burn CD-Rs, it might be a registry issue. In regedit , navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4d36e965-e325-11ce-bfc1-08002be10318 and delete any UpperFilters or LowerFilters entries.
Since Windows manages this drive automatically, the best way to "update" a malfunctioning driver is to force a reinstallation. Right-click the button and select Device Manager DVD/CD-ROM drives Right-click HL-DT-ST DVDRAM GUE0N and select Uninstall device hl dt st dvdram gue0n updated