To unblock a Kotak Mahindra Bank account or mobile app access, the required action depends on the type of block

If your Kotak Mahindra Bank account has been blocked or frozen, you cannot perform transactions. This usually happens due to incomplete KYC (Know Your Customer), suspicious activity, or non-compliance with regulations.

: Select "Forgotten Passcode" or "Unlock Account" on the login screen.

Look for an "Unlock account" or "Unlock My Account" button on the login screen, which typically requires your PAN and Date of Birth for verification. 2. Unblocking Due to Regulatory or KYC Issues

Visit any Kotak Mahindra Bank branch with your (mandatory) and an address proof (Aadhaar, Voter ID, Driving License, or Passport).