Ncsw10301 Unable To Download The Image From Cisco.com Invalid Metadata Trans-id __hot__ Jun 2026

Even if you are logged in, the specific Smart Account or Virtual Account may not be entitled to download that image. In such cases, Cisco’s server returns a placeholder transaction ID that the client rejects as invalid.

The error typically indicates a failure in downloading metadata or compatibility matrices from Cisco.com, often due to expired certificates, back-end API issues, or outdated software versions . 1. Manual Workaround (Recommended) Even if you are logged in, the specific

From the controller’s CLI:

# Stop the image management service systemctl stop crosswork-image-mgmt Even if you are logged in

If an update is available, click and retry the task. Manual Image Import (Recommended Bypass) : often due to expired certificates