A: DSV does not publish a universal number for security reasons. Use your local DSV office’s general line and ask for “IT Service Desk” or “Customer Portal Support.”
: To recover access here, you must provide both your User ID and Email Address for validation at the DSV Cargo Reset Page. reset password dsv
A: Self-service takes 2–3 minutes. Admin resets take 5–15 minutes. Calling support can take 30–60 minutes depending on volume. A: DSV does not publish a universal number
If you are a DSV employee or contractor, use the dedicated Employee Self-Service Portal . Select "Forgot your password?" on the login screen. Admin resets take 5–15 minutes
If you are a using RMIS, use the Road Carrier reset tool .
If the automated reset tool fails or you no longer have access to your registered email, you may need to contact a specific DSV office or support team: 800-267-8448 DSV Road Canada: 800-361-6785 DSV Air & Sea US: 800-267-8448