Launch the logon screen. Click the Forgot your password? link. Enter your username and click Temporary Password . Check your email for a link to activate a temporary login.
Some admins use tools like SMTP4DEV to "catch" the reset email locally if the server is trying to send it but has nowhere to go. Pro-Tip for the Future resetpass.bat for symantec 14 download
: Use the credentials Username: admin / Password: admin . Option 3: Technical Support Launch the logon screen
Its purpose is singular: to reset the admin username and password for the Symantec Endpoint Protection Manager console to a known default state. Enter your username and click Temporary Password
Once you regain access:
resetpass.bat is a batch utility provided by Symantec to reset the password for the SEP 14 console. This utility is a lifesaver when you forget your password or need to regain access to the console.
:: Reset the password using smc command echo Resetting password... "C:\Program Files\Symantec\Symantec Endpoint Protection\smc.exe" -stop "C:\Program Files\Symantec\Symantec Endpoint Protection\smc.exe" -start "C:\Program Files\Symantec\Symantec Endpoint Protection\smc.exe" -securitypasswordreset