Ensure your game is fully updated. If your save file was created on Version 1.50 and your game is currently on Version 1.00, the save will not load. To help you get your data back faster, could you tell me: Do you currently have an active ?
There are several third-party websites and tools that offer save game downloads for PS4. However, be cautious when using these services, as they may pose risks to your console or account. Some popular websites include: Save Game Ps4 Download
From your PS4 home screen, scroll up and go to Settings . Ensure your game is fully updated