Laser lens contamination or low-power USB port.

The (Model P50589) is a legacy video capture device originally sold at retailers like Aldi for digitizing VHS tapes. Because the device was designed for Windows XP and Vista, finding working drivers for Windows 10 can be challenging. Driver Compatibility & Downloads

They offer a Hi-Speed USB DVD Creator Driver which is listed as compatible with Windows 10 (32-bit) . Installation Tips for Windows 10